【28 European Countries】 5G Unlimited Data

Covered Countries

Poland, Slovakia, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Luxembourg, the Netherlands, Norway, Romania, Portugal, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, Türkiye, Bulgaria, Sri Lanka

Mailing Policy
The product will be sent by Hong Kong ordinary mail within 2 working days. Therefore, only Hong Kong delivery addresses can be accepted, and no mailing or tracking number will be provided.
Hong Kong postal delivery generally takes approximately 3 working days; remote areas may take longer.
When ordering, please provide the recipient's full and accurate name and address to avoid misdelivery.
Delivery may be delayed by traffic, weather, or other force majeure conditions. Please arrange your order early to avoid not receiving it before your departure date.
Orders that have already been shipped cannot be modified or changed.

Purchase Notes
Hotspot sharing consumes bandwidth, and network speed may vary depending on the terminal device and geographic location. Therefore, minimum network speed is not guaranteed; please confirm before placing an order.
Under the fair-use policy, the telecommunications company may, at its discretion, limit the data usage of users who consume large amounts of data within a short period. Avoid watching videos or updating systems for extended periods.

Important Notes
The SIM card will activate automatically once inserted; registration is not required.
The SIM card must be activated within 90 days after ordering. It is recommended to activate it as soon as possible after arriving in the “usage area” to avoid expiration.
Day calculation: Calendar-day basis (for example, if a user purchases a 3-day internet plan and installs and activates it at 10:00 a.m. on 9/1, 23:59 on 9/1 is the first day, and the plan will terminate at 23:59 on 9/3).
Time zone calculation: GMT +8 Hong Kong time is used as the standard, not the time zone of the “usage area”.
Usage within the data allowance is provided according to the standard transmission specifications. If usage exceeds the data allowance, the transmission speed will be restricted or reduced to no more than 128 kbps.
The SIM card will expire after the validity period, and payments will not be refunded.
Do not insert the SIM card before arriving in the “usage area”; otherwise, the customer must bear the risk that the SIM card may not provide the intended or normal service.
Note: Actual connection signal and speed may be affected by various factors, such as the customer's location relative to the base station, website server resources, internet traffic conditions and the number of users, and the supported speed of the mobile device, among others.

User Guide
Insert the SIM card into your phone after arriving at your destination.
Wait 1–2 minutes; it should connect to the network automatically.
With the phone turned on, please enable data roaming and mobile data.
If the phone cannot select it automatically, select “3gnet” as the APN.
Make sure that Wi-Fi is turned off; Airplane Mode is turned off; and the network mode is set to 5G/4G/3G/2G.
Popular apps and social media are supported.
Hotspot is supported, but support cannot be guaranteed for all devices.
For dual-SIM phones, it is strongly recommended that you insert the SIM card into slot 1.
For assistance, Happy Telecom provides comprehensive customer service support (Monday to Sunday, 09:00–21:00). Please contact the Happy Telecom customer service hotline at +852 81991000, WhatsApp at +852 62127772, WeChat at +852 62127772, or email info@futurepower.com.hk. If possible, provide screenshots of the ICCID/SIM number and network settings page for us to check and follow up.