【Local 365 Days】 11GB Data
Mailing Policy
The product will be shipped by Hong Kong ordinary mail within 2 working days. Therefore, only delivery addresses within Hong Kong can be accepted, and no mailing or tracking number will be provided.
Hong Kong postal delivery generally takes approximately 3 working days; remote areas may take longer.
When placing an order, please provide the recipient’s complete and accurate name and address to avoid misdelivery.
Delivery may be delayed by traffic, weather, or other force majeure circumstances. Please arrange your order early to avoid not receiving it before your departure date.
Orders that have already been shipped cannot be modified or changed.
Important Notes
The SIM card will be activated automatically once inserted; registration is not required.
The SIM card must be activated within 90 days after placing the order. We recommend activating it as soon as possible after arriving in the “Service Region” to avoid expiration.
Days are calculated by calendar day (for example, if a user purchases a 3-day data plan and installs and activates it at 10:00 a.m. on 9/1, 11:59 p.m. on 9/1 is counted as the first day, and the plan will end at 11:59 p.m. on 9/3).
Usage within the specified data allowance is provided according to the stated transmission standards. If usage exceeds the data allowance specified for the product, the transmission speed will be restricted.
The SIM card will expire due to late activation, and no refund will be provided.
Do not insert the SIM card before arriving in the “Service Region”; otherwise, the customer must bear the risk that the SIM card may not provide the intended or normal service.
Time zone calculation: GMT +8 Hong Kong time is used as the standard, not the time zone of the “Service Region”.
Note: Actual connection signal and speed may be affected by various factors, such as the customer's distance from the transmitting station, website server resources, internet traffic conditions and the number of users, and the supported speed of the mobile device.
User Guide
Insert the SIM card into the phone after arriving at your destination.
Wait 2–3 minutes; it should connect to the network automatically.
With the phone switched on, please enable data roaming and mobile data.
Make sure Wi-Fi is turned off at this time; Airplane Mode is turned off.
If the phone cannot select it automatically, choose “3gnet” as the APN.
Supports popular applications and social media.
For dual-SIM phones, we strongly recommend inserting the SIM card into slot 1.
For assistance, Happy Telecom provides comprehensive customer service support (Monday to Sunday, 09:00–21:00). Please contact the Happy Telecom customer service hotline at +852 81991000, WhatsApp +852 62127772, WeChat +852 62127772, or email info@futurepower.com.hk. If possible, provide your ICCID/SIM number and a screenshot of the network settings page for us to check and follow up.
